Técnico De Service Desk

Minsait

Portugal, PT
On-site
Troubleshooting and problem-solving skills
Itil principles and incident management
Itsm knowledge mandatory
Minsait is a global leader in technology and digital consulting connecting people, technology, and business for positive and sustainable impact

Job Summary

  • Minsait is a global leader in technology and digital consulting connecting people, technology, and business for positive and sustainable impact.
  • The company offers a work-life balance with a flexible and autonomous model, professional career development, and continuous training.
  • Minsait is committed to promoting respectful and dignified work environments, ensuring equal opportunities and a workplace free from discrimination.

Matching Summary

Minsait is a global leader in technology and digital consulting connecting people, technology, and business for positive and sustainable impact.

Skills & Requirements

Must-have

  • Troubleshooting and problem-solving skills
  • ITIL principles and incident management
  • ITSM knowledge mandatory
  • Portuguese and English technical support
  • 24x7 rotating shifts availability

Nice-to-have

  • Customer orientation
  • Work under pressure
  • Flexibility and autonomy model
  • Continuous training access

Key Requirements

  • Minimum 2 years of experience
  • Jira Service Management experience preferred
  • Work authorization for Portugal

Work Rights

Not specified

Tailored Resume

Cover Letter