Coding Training And Development Specialist Senior

Corewell Health

Grand Rapids, Michigan, United States
Not specified; not specified; comprehensive benefi...
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Develop and implement organizational learning curriculum
Conduct training needs assessment and analysis
Create instructor-led and e-learning materials
** Corewell Health is seeking a Senior Coding Training and Development Specialist to design and implement comprehensive training programs for their Customer Service organization. The ideal candidate will possess extensive experience in curriculum development and training, particularly in a healthcare or managed care environment. **

Job Summary

  • The role is accountable for identifying, developing, and delivering training strategies to meet the current and future needs of the Customer Service organization.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on essential services.
  • This position requires close collaboration with leadership and Quality Assurance teams to improve consumer experience through continuous process refinement.

Matching Summary

Match Score: 75

** Corewell Health is seeking a Senior Coding Training and Development Specialist to design and implement comprehensive training programs for their Customer Service organization. The ideal candidate will possess extensive experience in curriculum development and training, particularly in a healthcare or managed care environment. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Develop and implement organizational learning curriculum
  • Conduct training needs assessment and analysis
  • Create instructor-led and e-learning materials
  • Mentor training specialists and supervisors
  • Manage training budgets and vendor relationships

Nice-to-have

  • Public speaking experience in healthcare settings
  • Strong focus on customer service excellence
  • Ability to create engaging and fun training content
  • Experience with root cause analysis of misquotes
  • Collaborative team culture participation

Key Requirements

  • Bachelor's Degree in Business, HR, or Education
  • 5 years of experience in organization-wide learning curriculum
  • 1 of 5 required coding certifications (CCS, CRT-Coding Specialist, etc.)
  • Preferred Master's degree in related field
  • 2 years of managed care or healthcare experience

Work Rights

Not specified

Tailored Resume

Cover Letter