Ejecutivo De Servicio Al Cliente – Call Center

nissan.ch

Jesus Maria, Aguascalientes, Mexico
Hybrid (based on standard practices in the industry; detailed work mode not specified in the posting)
Customer service call center
Lead qualification and assignment
Phone sales and closing
Nissan is seeking a Customer Service Executive for their Call Center in Jesus Maria, Aguascalientes, Mexico. The role involves managing customer leads interested in Nissan vehicles, providing accurate information, and driving conversions through exceptional service

Job Summary

  • The Customer Service Executive is responsible for attending and managing leads interested in Nissan vehicles, providing timely and accurate information, profiling prospects, and managing their assignment to the Distributor Network.
  • Key responsibilities include attending and profiling prospects, effective prospecting, assigning qualified prospects, closing sales through consultative support, and following up on open leads.
  • Nissan offers professional growth, continuous learning opportunities, and a comprehensive benefits package to support employee well-being and success.

Matching Summary

Match Score: 85

Nissan is seeking a Customer Service Executive for their Call Center in Jesus Maria, Aguascalientes, Mexico. The role involves managing customer leads interested in Nissan vehicles, providing accurate information, and driving conversions through exceptional service.

Skills & Requirements

Must-have

  • Customer service call center
  • Lead qualification and assignment
  • Phone sales and closing
  • Excel basic to intermediate
  • Excellent spelling and writing

Nice-to-have

  • Positive negotiation skills
  • Assertive communication
  • Results oriented
  • Team player
  • Manage pressure and workload

Key Requirements

  • Minimum 6 months to 1 year experience
  • High school diploma required
  • Basic knowledge of Office Suite

Work Rights

Not specified

Tailored Resume

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