Patient Svc Rep Ii - Racine Oncology

Advocate Health

Racine, Wisconsin, US
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Full-time, onsite
Patient check-in and registration
Insurance validation and prior authorizations
Complex infusion appointment scheduling
Advocate Health is seeking a Patient Services Representative II for their Racine Oncology department. The role involves managing patient check-ins, scheduling appointments, and ensuring accurate insurance information, with a focus on excellent customer service in a full-time capacity

Job Summary

  • The role involves managing patient workflows including check-in, insurance verification, and complex scheduling for the Racine Oncology department.
  • Advocate Health offers a comprehensive suite of total rewards including health benefits, retirement plans, and educational assistance programs.
  • Team members will act as a resource for patients by arranging transportation, providing directions, and educating them on pre-procedure protocols.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Services Representative II for their Racine Oncology department. The role involves managing patient check-ins, scheduling appointments, and ensuring accurate insurance information, with a focus on excellent customer service in a full-time capacity.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • Patient check-in and registration
  • Insurance validation and prior authorizations
  • Complex infusion appointment scheduling
  • Medical terminology knowledge
  • High speed data entry skills

Nice-to-have

  • Excellent customer service orientation
  • Ability to work in fast-paced environment
  • Resourcefulness for resolving patient concerns
  • Experience with Microsoft Office applications

Key Requirements

  • High School Graduate education required
  • 1 year of customer service experience
  • Experience in patient scheduling and registration
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter