It Support Specialist

Panthalassa

Portland, OR, United States
Base: $75,000 - $95,000; bonus/equity: equity in t...
On-site
Windows macos linux troubleshooting
Jira service management ticketing
Google workspace slack administration
The company is a renewable energy and ocean technology firm committed to unlocking the vast energy potential of Earth's oceans

Job Summary

  • The company is a renewable energy and ocean technology firm committed to unlocking the vast energy potential of Earth's oceans.
  • This role serves as the primary point of contact for end-user support across laptops, mobile devices, and office technology.
  • Candidates receive full coverage health, dental, and vision insurance plus equity in a rapidly scaling mission-driven organization.

Matching Summary

The company is a renewable energy and ocean technology firm committed to unlocking the vast energy potential of Earth's oceans.

Salary

Base: $75,000 - $95,000; Bonus/Equity: Equity in the company; Benefits: Full health/dental/vision coverage; Flexible PTO; 401(k); Relocation assistance

Skills & Requirements

Must-have

  • Windows macOS Linux troubleshooting
  • Jira Service Management ticketing
  • Google Workspace Slack administration
  • A/V systems printer networking basics
  • Employee onboarding offboarding support

Nice-to-have

  • MDM tools like JumpCloud or Intune
  • Scripting in Python PowerShell Bash
  • Zero trust cybersecurity framework knowledge
  • Terraform GCP Azure exposure
  • Startup environment adaptability

Key Requirements

  • 2+ years technical support experience
  • On-site presence in Portland Oregon required
  • Strong interpersonal and customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter