Customer Service Representative

Lakefieldveterinarygroup

Gig Harbor, Washington, US
Base: $19-$22 usd ph; bonus/equity: not specified;...
On-site
High school diploma or ged required
1+ years customer service experience preferred
Basic medical terminology knowledge desired
Lakefield Veterinary Group is seeking a Customer Service Representative in Gig Harbor, Washington. The role focuses on client interaction, appointment scheduling, and promoting veterinary services, with an emphasis on providing excellent customer service and maintaining a positive environment for clients and their pets

Job Summary

  • The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care.
  • This role involves directing the flow of clients and pets to aid the productivity of the veterinary medical team through effective scheduling and triage.
  • Team members are responsible for cash management, dispensing prescription items, and resolving customer complaints professionally.

Matching Summary

Match Score: 85

Lakefield Veterinary Group is seeking a Customer Service Representative in Gig Harbor, Washington. The role focuses on client interaction, appointment scheduling, and promoting veterinary services, with an emphasis on providing excellent customer service and maintaining a positive environment for clients and their pets.

Salary

Base: $19-$22 USD per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 1+ years customer service experience preferred
  • Basic medical terminology knowledge desired
  • Microsoft Office Suite proficiency required
  • Cash management and drawer reconciliation
  • Flexible hours including evenings and weekends

Nice-to-have

  • Experience in a medical facility desired
  • Retail sales background preferred
  • Strong interpersonal and communication skills
  • Ability to handle sensitive situations with tact
  • Foster a culture of respect and fun

Key Requirements

  • High School Diploma or GED
  • 1+ years experience in retail sales or customer service
  • Experience in a medical facility (desired)
  • Basic proficiency with Microsoft Office Suite
  • Ability to lift up to 30 lbs unassisted

Work Rights

Not specified

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