Customer Experience Executive

AUREUS (SUNTEC CITY) PTE. LTD.

Singapore
Not specified; benefits: medical + insurance cover...
Not specified (assumed to be in-person based on the nature of the role).
2-3 years customer service experience
Available to work retail hours
Available to work weekends
Aureus Group is seeking a Customer Experience Executive to provide exceptional customer service and support in a fast-paced environment. The ideal candidate will have 2-3 years of customer service experience, strong communication skills, and a passion for client satisfaction

Job Summary

  • The role focuses on delivering exceptional customer service in a fast-paced environment while minimizing student turnover.
  • Employees are expected to achieve high-calibre responses to inquiries within assigned Service-Level Agreements.
  • The company offers professional career development opportunities, medical coverage, and complimentary music lessons.

Matching Summary

Match Score: 85

Aureus Group is seeking a Customer Experience Executive to provide exceptional customer service and support in a fast-paced environment. The ideal candidate will have 2-3 years of customer service experience, strong communication skills, and a passion for client satisfaction.

Salary

Not specified; Benefits: Medical and Insurance Coverage; Perks: 14 days Annual Leaves, Sick Leaves, In-house Training, Complimentary Music Lessons

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Available to work retail hours
  • Available to work weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for customer service
  • Positive and extroverted personality
  • Goal-driven mindset with prioritization skills

Key Requirements

  • 2-3 years of customer service experience
  • Availability for weekend shifts
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter