Liberty Pet Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service as the primary contact for clients in their Warrensburg, MO location. The role requires strong communication skills, the ability to manage multiple tasks, and a compassionate approach to client interactions
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Matching Summary
Match Score: 85
Liberty Pet Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service as the primary contact for clients in their Warrensburg, MO location. The role requires strong communication skills, the ability to manage multiple tasks, and a compassionate approach to client interactions.
Skills & Requirements
Must-have
professional and friendly phone etiquette
ability to prioritize tasks simultaneously
ability to problem solve and adapt
excellent customer service skills
computer efficiency
very detail-oriented
Nice-to-have
experience with veterinary electronic medical records
knowledge of veterinary medical terminology
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holiday rotations
One year of customer service representative experience