Business Support, Business Operations

JLL

Tokyo, Japan
Excellent customer service delivery
Manage concierge counter
Handle telephone switchboard
You will lead the end-to-end experience of our client’s workplace that spans over 26 thousand square feet and is home to a workforce of 150 employees

Job Summary

  • You will lead the end-to-end experience of our client’s workplace that spans over 26 thousand square feet and is home to a workforce of 150 employees.
  • You play a key role in the Corporate Services team. You are the first point of contact for all incoming calls from clients, employees and the general public.
  • We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Matching Summary

You will lead the end-to-end experience of our client’s workplace that spans over 26 thousand square feet and is home to a workforce of 150 employees.

Skills & Requirements

Must-have

  • excellent customer service delivery
  • manage concierge counter
  • handle telephone switchboard
  • client request management
  • meeting room booking system
  • daily office area checks

Nice-to-have

  • awesome attitude
  • high empathy
  • creative problem-solving skills
  • balance formality and friendliness

Key Requirements

  • High level of attention to detail
  • Strong customer service and interpersonal skills
  • Good verbal and written communication in English
  • Excellent personal presentation
  • Ability to relate positively with stakeholders
  • Collaborative team player
  • Ability to work independently
  • Background check with no criminal history
  • MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter