Aerospace Customer Support Engineer

Airbus

Mobile, Alabama, United States
Fully remote
Aircraft customer service field
Service bulletin management
Aircraft maintenance and airline operations
This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines)

Job Summary

  • This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines).
  • Manage a diverse portfolio of customer accounts to ensure the delivery of retrofit solutions and scheduled maintenance services meets all cost, timeline, and quality benchmarks.
  • Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Matching Summary

This critical role is centered on being a key player in the organization, dedicated to delivering timely and high-quality solutions to customers (airlines).

Skills & Requirements

Must-have

  • Aircraft customer service field
  • Service Bulletin management
  • aircraft maintenance and airline operations
  • MS Excel and Google Suite
  • technical aircraft topics interpretation

Nice-to-have

  • proactively managing inquiries
  • continuous improvement in tools
  • motivate diverse teams
  • flexible working arrangements

Key Requirements

  • Bachelor’s Degree in Engineering
  • 6 years total experience
  • Authorized to work in the US

Work Rights

Authorized to work in the US

Tailored Resume

Cover Letter