Not specified (assumed hybrid based on industry standards).
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management who will lead and govern ITSM practices in alignment with ITIL best practices, ensuring effective change and incident management. The ideal candidate should possess extensive experience in IT governance and operations, particularly regarding SOX compliance and audit readiness
Job Summary
At Integer, our values are embedded in everything we do.
The role includes overseeing ITSM practices and ensuring audit readiness.
We provide a comprehensive benefits package with immediate eligibility.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager for IT Service Management who will lead and govern ITSM practices in alignment with ITIL best practices, ensuring effective change and incident management. The ideal candidate should possess extensive experience in IT governance and operations, particularly regarding SOX compliance and audit readiness.
Skills & Requirements
Must-have
ITIL best practices
Incident Management
Change Management
Problem Management
SOX ITGCs governance
Nice-to-have
Strong executive communication skills
Continuous improvement mindset
Ability to balance control with agility
Key Requirements
Bachelor’s degree in computer science
Minimum of 10 years of experience in IT Service Management