Enrollment/ Billing Associate Representative

The Cigna Group

Not specified
Manage client accounts portfolio
Perform enrollment tasks in systems
Handle collections processes
The Cigna Group is seeking an Enrollment/Billing Associate Representative to provide exceptional customer service while managing client accounts, handling billing inquiries, and ensuring compliance with tax regulations. Ideal candidates should possess a bachelor’s degree, strong organizational skills, and proficiency in Microsoft Excel, with a focus on problem-solving and customer relationship management

Job Summary

  • The role involves providing world-class customer service while managing client invoicing, account reconciliation, and collections.
  • Candidates will be responsible for enrolling customers into applicable systems and resolving member-level discrepancies through extensive research.
  • The position requires coordinating activities to ensure compliance with tax regulations and preparing necessary Schedule A & C tax forms.

Matching Summary

Match Score: 75

The Cigna Group is seeking an Enrollment/Billing Associate Representative to provide exceptional customer service while managing client accounts, handling billing inquiries, and ensuring compliance with tax regulations. Ideal candidates should possess a bachelor’s degree, strong organizational skills, and proficiency in Microsoft Excel, with a focus on problem-solving and customer relationship management.

Skills & Requirements

Must-have

  • Manage client accounts portfolio
  • Perform enrollment tasks in systems
  • Handle collections processes
  • Research member eligibility data
  • Prepare Schedule A & C tax forms

Nice-to-have

  • Cross-cultural sensitivity
  • Drive for results orientation
  • Learning on the fly capability
  • Effective verbal communication skills
  • High attention to detail

Key Requirements

  • Bachelor's degree required
  • 0-1 years of experience
  • Intermediate Excel and Access knowledge
  • Accounts Receivable experience preferred

Work Rights

Not specified

Tailored Resume

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