Europe Healthcare Customer Care International Rep

Jobs Ups

Fully remote
High english proficiency
Customer service experience
Problem analysis and resolution
This position provides a one-to-one customer service experience for UPS Healthcare accounts in United Kingdom, Ireland, Norway, Sweden, Finland and Denmark in English language

Job Summary

  • This position provides a one-to-one customer service experience for UPS Healthcare accounts in United Kingdom, Ireland, Norway, Sweden, Finland and Denmark in English language.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides a one-to-one customer service experience for UPS Healthcare accounts in United Kingdom, Ireland, Norway, Sweden, Finland and Denmark in English language.

Skills & Requirements

Must-have

  • High English proficiency
  • Customer service experience
  • Problem analysis and resolution
  • Relationship building with internal teams
  • Remote work
  • Availability Monday to Friday 2AM to 11AM

Nice-to-have

  • Flexible and eager to learn
  • Outbound call handling
  • Experience with tracing and claim inquiries

Key Requirements

  • Excellent communication skills
  • English language proficiency
  • Permanent employee type

Work Rights

Not specified

Tailored Resume

Cover Letter