Carrier Global Corporation is a global leader in intelligent climate and energy solutions committed to creating sustainable solutions for people and the planet
Job Summary
Carrier Global Corporation is a global leader in intelligent climate and energy solutions committed to creating sustainable solutions for people and the planet.
The Technical Support Specialist will troubleshoot issues, manage service cases, and resolve complex customer challenges for Sensitech's temperature-sensitive monitoring solutions.
The role offers comprehensive health insurance, professional development opportunities, and a commitment to fostering an inclusive workplace where everyone feels they belong.
Matching Summary
Carrier Global Corporation is a global leader in intelligent climate and energy solutions committed to creating sustainable solutions for people and the planet.
Skills & Requirements
Must-have
Minimum 6 years technical support experience
Hardware and software system support
Strong troubleshooting and problem-solving skills
Nice-to-have
Experience with ERP and ticketing systems
Knowledge of CAPA/CAR processes
Familiarity with Sensitech products or cold-chain technologies
Customer-oriented and collaborative mindset
Key Requirements
High school diploma or AA/AS degree
Minimum 6 years relevant technical support experience
Effective communication skills for varying technical expertise