Unilever is seeking a Business Analyst Support Manager for their Bangkok headquarters, focusing on managing support operations and analytics platforms. The role involves overseeing governance, stakeholder management, and product lifecycle management within the distributor management systems and local analytics platforms
Job Summary
You will establish and manage L1 and L2+ support frameworks, ensuring incident resolution, vulnerability management, and production governance across distributor management systems.
You will own end-to-end product lifecycle for DMS solutions from requirements through deployment, optimization, and continuous improvement.
You will manage incident resolution, platform performance, and continuous optimization for local analytics solutions.
Matching Summary
Match Score: 85
Unilever is seeking a Business Analyst Support Manager for their Bangkok headquarters, focusing on managing support operations and analytics platforms. The role involves overseeing governance, stakeholder management, and product lifecycle management within the distributor management systems and local analytics platforms.
Skills & Requirements
Must-have
DMS platform governance and support
Azure data platform management
Order-to-Cash process understanding
Incident resolution and production governance
Stakeholder and vendor management
Nice-to-have
Drive user adoption and market immersion
Translate business needs into technical requirements