Customer Marketing And Advocacy Manager

Asana

San Francisco, United States
Base: $165,000 - $185,000; bonus/equity: included;...
On-site
Customer advisory program management
Customer story development
Cross-functional collaboration
Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards (CABs) for AMER and EMEA cohorts, as well as a global customer product council

Job Summary

  • Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards (CABs) for AMER and EMEA cohorts, as well as a global customer product council.
  • Partner closely with Marketing, Sales, and Customer Success to identify strategic Asana customers and use cases, translating these successes into compelling, multi-format engagements.
  • The estimated base salary range is between $165,000 - $185,000, with additional components such as equity, sales incentive pay, and benefits.

Matching Summary

Manage and execute the global Customer Advisory program, including executive Customer Advisory Boards (CABs) for AMER and EMEA cohorts, as well as a global customer product council.

Salary

Base: $165,000 - $185,000; Bonus/Equity: Included; Benefits: Included

Skills & Requirements

Must-have

  • Customer Advisory program management
  • Customer story development
  • Cross-functional collaboration
  • Customer engagement opportunities
  • AI integration in marketing

Nice-to-have

  • Building inspiring customer stories
  • Driving measurable business outcomes
  • Exceptional customer experiences

Key Requirements

  • 10+ years of experience in Marketing or Public Relations
  • 5+ years in a core customer-facing role
  • Proven experience coordinating Customer Advisory Boards
  • B2B SaaS work experience is a strong asset
  • Ability to travel for customer events

Work Rights

Not specified

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