Operational Support Analyst

University of Arkansas System

Little Rock, Arkansas, US
Base: $25ph; bonus/equity: not specified; benefits...
Workday operational support
Duplicate record resolution
Ticket review and resolution
This position serves as the Operation Support Analyst on the Workday Operational Support team, responsible for daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, responsible for daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports.
  • The role also supports operational and hygiene tasks such as customer changes, org studio, and unassigned tasks as assigned by the Manager of Operational Support.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year, and offers $25/hr.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team, responsible for daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports.

Salary

Base: $25/hr; Bonus/Equity: Not specified; Benefits: No

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and resolution
  • Campus-focused reporting
  • Customer changes and org studio

Nice-to-have

  • Creative problem-solving
  • Independent remote work
  • Time management skills

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Experience managing technical requirements
  • Experience with large data volumes
  • Proficient Excel, Access, or SAS skills

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter