Qa Specialist

TransPerfect Translations International Inc

Fully remote
English and one other language fluency
Over-the-phone interpretation experience
Spanish language nuances
TransPerfect Translations International Inc is seeking a fully remote QA Specialist responsible for evaluating and ensuring the quality of over-the-phone interpretation services. The ideal candidate will have fluency in English and one additional language, along with experience in interpretation and quality assurance

Job Summary

  • The QA Specialist is responsible for monitoring, evaluating, and documenting the performance of over-the-phone interpreters to ensure the consistent delivery of high-quality, professional interpretation services.
  • This role plays a key part in maintaining service excellence by providing constructive feedback, supporting interpreter development, and ensuring compliance with company and client standards.
  • Employees working from home are required to have a quiet, private space to work, free of distractions and interruptions such as pets, construction noise, television, etc.

Matching Summary

Match Score: 85

TransPerfect Translations International Inc is seeking a fully remote QA Specialist responsible for evaluating and ensuring the quality of over-the-phone interpretation services. The ideal candidate will have fluency in English and one additional language, along with experience in interpretation and quality assurance.

Skills & Requirements

Must-have

  • English and one other language fluency
  • over-the-phone interpretation experience
  • Spanish language nuances
  • professional and supportive feedback delivery
  • independent work and time management

Nice-to-have

  • QA, coaching, or call monitoring experience
  • industry best practices knowledge

Key Requirements

  • Minimum of 6 months of experience in over-the-phone interpretation
  • Full professional fluency in English and ONE of Mandarin, Cantonese, Vietnamese, Tagalog, Korean, Japanese
  • In-depth knowledge of TPC interpreter ethics and industry standards

Work Rights

Not specified

Tailored Resume

Cover Letter