Rta Litigation Claims Handler

Direct Line Group

Leeds, United Kingdom
Hybrid
Litigated and non-litigated oic and moj/fast track claimant rta cases
High level of customer service
Adhering to service level agreements
You will be handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion

Job Summary

  • You will be handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion.
  • Your responsibility will be ensuring clients are provided a high level of customer service and correct legal advice in accordance with our policies and procedures.
  • Our hybrid model offers a 'best of both worlds' approach, with colleagues spending at least 2 days a week in the office.

Matching Summary

You will be handling a mixed caseload of Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases from inception to conclusion.

Skills & Requirements

Must-have

  • Litigated and non-Litigated OIC and MOJ/Fast Track Claimant RTA cases
  • High level of customer service
  • Adhering to service level agreements
  • Professional manner reflecting brand image

Nice-to-have

  • Empathy meets expertise
  • Fast-paced and collaborative working environment
  • Continuous improvement initiatives
  • Diversity of background and thinking

Key Requirements

  • Previous OIC and Fast Track RTA claims handling experience
  • Working knowledge of OIC and MOJ Pre Action Protocol
  • Working knowledge of Civil Procedure Rules for Low Value Personal Injury Claims

Work Rights

Not specified

Tailored Resume

Cover Letter