The Customer Banking Specialist position at CommBank in Camberwell involves delivering exceptional banking experiences to personal and small business customers. The role requires strong communication skills, customer service experience, and an interest in financial wellbeing, all while working on-site in a dynamic retail environment
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You'll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, maintenance on accounts and process applications for credit products.
Matching Summary
Match Score: 85
The Customer Banking Specialist position at CommBank in Camberwell involves delivering exceptional banking experiences to personal and small business customers. The role requires strong communication skills, customer service experience, and an interest in financial wellbeing, all while working on-site in a dynamic retail environment.
Skills & Requirements
Must-have
Exceptional customer service
Financial services experience
Clear articulation of financial terms
Problem-solving and effective solutions
Risk-adverse culture championing
Nice-to-have
Retail or hospitality experience
Integrity and customer focus
Commercial and driven retail environment
Interest in financial well-being
Key Requirements
Proven experience delivering exceptional Customer Service