Supervisor De Atendimento

Air Liquide Healthcare

São Paulo, Brazil
Supervise customer service operations
Lead customer service teams
Manage area resources
Responsible for supervising customer service and operations and providing operational support to the entire area, leading customer service teams and aiming for excellence

Job Summary

  • Responsible for supervising customer service and operations and providing operational support to the entire area, leading customer service teams and aiming for excellence.
  • Act in resource management, controlling and monitoring operational processes and activities, and performance indicators to ensure contracted results with clients.
  • Act proactively to obtain organizational advantages and customer satisfaction, communicating with accuracy, agility, and success.

Matching Summary

Responsible for supervising customer service and operations and providing operational support to the entire area, leading customer service teams and aiming for excellence.

Skills & Requirements

Must-have

  • supervise customer service operations
  • lead customer service teams
  • manage area resources
  • monitor performance indicators
  • ensure customer satisfaction
  • motivate the team

Nice-to-have

  • proactive problem solving
  • excellent communication skills
  • organizational advantages
  • creative and innovative environment
  • collaborative and respectful environment

Key Requirements

  • Completed higher education

Work Rights

Not specified

Tailored Resume

Cover Letter