Learning & Development Operations Trainer

Federal Reserve Bank of Minneapolis

Minneapolis, Minnesota, United States
Base: $52,000-$94,100 range; expected starting: $7...
Fully onsite
Instructional design expertise
Virtual instructor-led session delivery
Learning management system coordination
The Federal Reserve Bank of Minneapolis is seeking a Learning & Development Operations Trainer to enhance training solutions for their Treasury Services team. The role focuses on instructional design and operational excellence, aimed at empowering customer service professionals to deliver exceptional service

Job Summary

  • This role empowers customer service professionals to deliver outstanding service to the American public by strengthening financial infrastructure.
  • The position requires transforming complex regulatory requirements into engaging learning experiences using multiple modalities including eLearning and virtual sessions.
  • Candidates will benefit from a comprehensive rewards program including a fully-funded pension plan, 401(k) match, and free public transportation passes.

Matching Summary

Match Score: 85

The Federal Reserve Bank of Minneapolis is seeking a Learning & Development Operations Trainer to enhance training solutions for their Treasury Services team. The role focuses on instructional design and operational excellence, aimed at empowering customer service professionals to deliver exceptional service.

Salary

Base: $52,000-$94,100 range; Expected starting: $70,000-$82,000; Benefits: Comprehensive healthcare, 401(k) match, fully-funded pension

Skills & Requirements

Must-have

  • Instructional design expertise
  • Virtual instructor-led session delivery
  • Learning Management System coordination
  • Regulatory content translation
  • Data-driven program evaluation

Nice-to-have

  • Creative problem-solving skills
  • Emotional intelligence in training
  • Adaptability to shifting priorities
  • Strong storytelling abilities
  • Passion for public service mission

Key Requirements

  • Bachelor's degree in related field or equivalent experience
  • U.S. citizen or lawful permanent resident with 3 years residency
  • Entry level position with some related experience preferred

Work Rights

Must be U.S. citizen or lawful permanent resident alien

Tailored Resume

Cover Letter