Desktop Support Engineer

FOURTECHPAL PTE. LTD.

Singapore, Singapore
Not specified (assumed hybrid or onsite based on role)
Windows 11 administration and troubleshooting
Microsoft 365 services support
Exchange online and teams support
FOURTECHPAL PTE. LTD. is seeking a Desktop Support Engineer to provide day-to-day end-user support and ensure the smooth operation of workplace IT services in Singapore. The ideal candidate will have a strong background in Microsoft 365 technologies, Windows 11 support, and customer service, while also being familiar with endpoint management and troubleshooting

Job Summary

  • The Desktop Support Engineer will serve as the primary point of contact for end users to ensure timely issue resolution.
  • Key responsibilities include providing technical support for Windows 11, Microsoft 365 services, and Lenovo ThinkPad devices.
  • The role requires maintaining a high level of customer service while ensuring smooth day-to-day workplace IT operations.

Matching Summary

Match Score: 85

FOURTECHPAL PTE. LTD. is seeking a Desktop Support Engineer to provide day-to-day end-user support and ensure the smooth operation of workplace IT services in Singapore. The ideal candidate will have a strong background in Microsoft 365 technologies, Windows 11 support, and customer service, while also being familiar with endpoint management and troubleshooting.

Skills & Requirements

Must-have

  • Windows 11 administration and troubleshooting
  • Microsoft 365 services support
  • Exchange Online and Teams support
  • Lenovo ThinkPad device support
  • First-level business application troubleshooting

Nice-to-have

  • Intune device management knowledge
  • Azure AD Entra ID administration
  • Fortinet VPN solution experience
  • PAM solutions understanding
  • ITIL-based support process experience

Work Rights

Not specified

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