Base: $17.30-$22.60ph; bonus/equity: eligible for ...
On-site
Answering incoming calls and web chats
Resolving customer issues
Researching and analyzing transactions
FIRST Insurance Funding is seeking a Customer Service Representative in Northbrook, IL, to assist customers with inquiries and issues. The company offers a supportive work culture with competitive pay, incentives, and a comprehensive benefits package
Job Summary
As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
We have a culture that encourages an entrepreneurial spirit and offer multiple opportunities for development and upward mobility.
FIRST Insurance Funding provides full premium finance services and is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets.
Matching Summary
Match Score: 85
FIRST Insurance Funding is seeking a Customer Service Representative in Northbrook, IL, to assist customers with inquiries and issues. The company offers a supportive work culture with competitive pay, incentives, and a comprehensive benefits package.
Salary
Base: $17.30-$22.60/hour; Bonus/Equity: eligible for annual bonus; Benefits: comprehensive package
Skills & Requirements
Must-have
Answering incoming calls and web chats
Resolving customer issues
Researching and analyzing transactions
Entering or modifying payments
Nice-to-have
Award-winning culture
Entrepreneurial spirit
Opportunities for development and upward mobility
Key Requirements
1+ years customer service experience
Ability to work 10:00am to 7:00pm shift
Prior call center or finance experience preferred
High school diploma or equivalent
Basic computer skills (PC, Microsoft Word/Excel & Internet)