Customer Engagment Project Lead Junior (h/f)

Trzdev35

Customer engagement project execution
Omnichannel customer engagement
Digital health engagement
As a Customer Engagement Project Lead Junior, you will contribute to the industrialization and excellence of customer engagement across all brands, executing defined workstreams and supporting the deployment of Global initiatives

Job Summary

  • As a Customer Engagement Project Lead Junior, you will contribute to the industrialization and excellence of customer engagement across all brands, executing defined workstreams and supporting the deployment of Global initiatives.
  • Key responsibilities include project transformation piloting, channel governance and compliance, stakeholder coordination, global project deployment, data management, performance measurement, and risk monitoring.
  • The company offers a structured learning environment, access to standards, communities of practice, and a development path towards greater autonomy and industrialization.

Matching Summary

As a Customer Engagement Project Lead Junior, you will contribute to the industrialization and excellence of customer engagement across all brands, executing defined workstreams and supporting the deployment of Global initiatives.

Skills & Requirements

Must-have

  • Customer engagement project execution
  • Omnichannel customer engagement
  • Digital Health engagement
  • Data quality and protection
  • KPI and dashboard implementation
  • Cross-functional stakeholder coordination

Nice-to-have

  • Continuous learning and development
  • Adaptability to feedback
  • Proactive risk identification
  • Enthusiastic and energetic team

Key Requirements

  • 2-5 years of experience in customer engagement
  • Experience in pharmaceutical or health sector
  • Familiarity with digital channels and tools
  • Operational knowledge of regulatory requirements
  • Excellent written and oral English

Work Rights

Not specified

Tailored Resume

Cover Letter