Payments Associate

Sportserve

Nairobi, Kenya
On-site
Transaction processing accuracy
Issue escalation and resolution
Operational efficiency improvements
The Payments Associate will play a critical role in ensuring the accuracy, efficiency, and security of all transactions within our round-the-clock operations

Job Summary

  • The Payments Associate will play a critical role in ensuring the accuracy, efficiency, and security of all transactions within our round-the-clock operations.
  • This role is essential in delivering exceptional service, adhering to strict Service Level Agreements (SLAs), and ensuring maximum customer satisfaction.
  • We pride ourselves on having a diverse and international culture that embraces the global community and acts locally.

Matching Summary

The Payments Associate will play a critical role in ensuring the accuracy, efficiency, and security of all transactions within our round-the-clock operations.

Skills & Requirements

Must-have

  • Transaction processing accuracy
  • Issue escalation and resolution
  • Operational efficiency improvements
  • Multi-channel communication
  • Adaptability to changing priorities

Nice-to-have

  • Proactive problem-solving
  • Creative thinking
  • Continuous learning and improvement
  • Positive attitude towards work
  • Team player with versatility

Key Requirements

  • College bachelor’s degree required
  • Proficiency in Google Docs and Microsoft Office
  • Ability to meet deadlines and manage time
  • Strong organizational skills
  • Willingness to work holidays and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter