Provides support for all Service Coordination Department functions which include utilization management, service coordination, and population health management
Job Summary
Provides support for all Service Coordination Department functions which include utilization management, service coordination, and population health management.
This position also provides health education and care coordination services for CCHP members telephonically, in home, or health facility settings.
Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low-income families who qualify for government-sponsored programs in our six county service region.
Matching Summary
Provides support for all Service Coordination Department functions which include utilization management, service coordination, and population health management.
Skills & Requirements
Must-have
utilization management support
service coordination functions
population health management
health education delivery
care coordination services
bilingual English/Spanish communication
medical terminology familiarity
Nice-to-have
strong customer service skills
strong phone skills
moderately complex problem solving
ability to work autonomously
highly organized
expertise with Microsoft Office
Key Requirements
High School graduate minimum
Associate Degree preferred
Three years' experience in managed care or medical office/hospital