Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, United States
Base: $95,000 - $142,600 usd (ga); base: $90,300 -...
Fully remote
3+ years customer-facing services experience
2+ years talent acquisition or hr domain expertise
1+ years ai/ml product experience
Workday is seeking a Specialized Customer Success Manager for Talent AI to join their Customer Success Center of Excellence. This fully remote role focuses on driving the adoption and value realization of AI-powered Talent Acquisition workflows, requiring a strong background in customer-facing services and experience in Talent Acquisition or HR technology

Job Summary

  • This role focuses on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows within a specialized Customer Success team.
  • The position requires collaborating with the Workday account team to influence retention, advocacy, and expansion through strategic overlays of domain expertise.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field, combined with comprehensive benefits including bonus plans and stock grants.

Matching Summary

Match Score: 85

Workday is seeking a Specialized Customer Success Manager for Talent AI to join their Customer Success Center of Excellence. This fully remote role focuses on driving the adoption and value realization of AI-powered Talent Acquisition workflows, requiring a strong background in customer-facing services and experience in Talent Acquisition or HR technology.

Salary

Base: $95,000 - $142,600 USD (GA); Base: $90,300 - $160,400 USD (Other US); Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package detailed via link

Skills & Requirements

Must-have

  • 3+ years customer-facing services experience
  • 2+ years Talent Acquisition or HR domain expertise
  • 1+ years AI/ML product experience
  • Strategic customer engagement management
  • Data-driven adoption and health metrics

Nice-to-have

  • Executive level stakeholder relationship building
  • Experience in incubating environments
  • Strong verbal and written communication skills
  • Ability to translate complex AI concepts
  • Collaborative team player mindset

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Ability to travel up to 15%
  • US location eligibility (Georgia or Colorado)

Work Rights

Not specified

Tailored Resume

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