Regional Field Technician - Richmond, Va

RSS Technology Solutions

Richmond, VA, US
On-site
On-site technical support
Equipment installations
Troubleshoot hardware and software
RSS Technology Solutions is seeking a Regional Field Technician in Richmond, VA, to provide on-site technical support and equipment installations. The role emphasizes customer service, problem-solving, and technical expertise to ensure clients’ systems function effectively

Job Summary

  • As a Regional Field Technician, you will play a key role in delivering on-site technical support, equipment installations, and customer training.
  • Working closely with the our other departments, you’ll troubleshoot hardware and software issues, manage installations, maintain accurate service documentation, and provide hands-on customer support across the region and beyond.
  • Serve as a brand ambassador, delivering outstanding customer service and upholding company standards in every interaction.

Matching Summary

Match Score: 85

RSS Technology Solutions is seeking a Regional Field Technician in Richmond, VA, to provide on-site technical support and equipment installations. The role emphasizes customer service, problem-solving, and technical expertise to ensure clients’ systems function effectively.

Skills & Requirements

Must-have

  • on-site technical support
  • equipment installations
  • troubleshoot hardware and software
  • maintain accurate service documentation
  • respond to service needs
  • customer training

Nice-to-have

  • passion for helping people
  • strong interpersonal skills
  • self-motivated
  • adaptable and flexible
  • effective communicator
  • team player

Key Requirements

  • 2-5 years of IT field support experience
  • Associate’s degree in IT or related field
  • A+ or similar technical certifications
  • Proficiency in Microsoft Office
  • Familiarity with networking concepts
  • Valid driver’s license
  • Physically capable of lifting up to 50 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter