Uk Software Support Technician

Henry Schein

Strong verbal and written communication skills
Ability to troubleshoot software queries
Empathetic approach to customer interactions
Customer success is at the heart of everything we do, ensuring every team member prioritizes the user experience

Job Summary

  • Customer success is at the heart of everything we do, ensuring every team member prioritizes the user experience.
  • You will coach customers through software queries via phone and online chat while encouraging self-serve solutions.
  • The role empowers customers to get the best out of our software to deliver vital patient care.

Matching Summary

Customer success is at the heart of everything we do, ensuring every team member prioritizes the user experience.

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to troubleshoot software queries
  • Empathetic approach to customer interactions

Nice-to-have

  • Self-motivated and ambitious career-driven individual
  • Experience working in fast-paced environments
  • Proactive attitude towards learning new software

Key Requirements

  • Excellent attention to detail
  • Ability to stay calm under pressure
  • Strong organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter