Service Advisor

Mesquite Kia

Mesquite, TX, United States
On-site
Customer communication and liaison
Developing service estimates
Writing repair orders
Mesquite Kia is seeking a Service Advisor to act as a liaison between customers and technicians, ensuring clear communication about vehicle services and repairs. The ideal candidate will have experience in automotive service, a customer-focused attitude, and a basic understanding of vehicle mechanics. The position offers competitive pay and comprehensive benefits

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Mesquite Kia is seeking a Service Advisor to act as a liaison between customers and technicians, ensuring clear communication about vehicle services and repairs. The ideal candidate will have experience in automotive service, a customer-focused attitude, and a basic understanding of vehicle mechanics. The position offers competitive pay and comprehensive benefits.

Skills & Requirements

Must-have

  • customer communication and liaison
  • developing service estimates
  • writing repair orders
  • maintaining customer records
  • administering manufacturer warranty

Nice-to-have

  • team player focused on customer service
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

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