Sdo Authorizer-branch Banking-service

Kotak

Thane, Maharashtra, India
Customer-focused service delivery
Resolving customer queries
Non-transactional servicing
The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed

Job Summary

  • The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed.
  • This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products.
  • Deliver a high-quality customer experience to encourage retention and positive word-of-mouth.

Matching Summary

The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed.

Skills & Requirements

Must-have

  • customer-focused service delivery
  • resolving customer queries
  • non-transactional servicing
  • reconciliation of branch accounts
  • cross-selling financial products

Nice-to-have

  • prompt and courteous assistance
  • business opportunity identification
  • high-quality customer experience

Key Requirements

  • Bachelor's Degree

Work Rights

Not specified

Tailored Resume

Cover Letter