Lead Patient Service Representative

Advocate Health

Base: $21.85 - $32.80; bonus/equity: not specified...
Excellent telephone customer service skills
Ability to handle stressful situations
Knowledge of medical terminology
The Lead Patient Service Representative is responsible for delivering excellent customer service and managing patient scheduling

Job Summary

  • The Lead Patient Service Representative is responsible for delivering excellent customer service and managing patient scheduling.
  • This role involves verifying patient information and handling financial discussions with patients.
  • Advocate Health offers a comprehensive suite of benefits and opportunities for career development.

Matching Summary

The Lead Patient Service Representative is responsible for delivering excellent customer service and managing patient scheduling.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits

Skills & Requirements

Must-have

  • Excellent telephone customer service skills
  • Ability to handle stressful situations
  • Knowledge of medical terminology

Nice-to-have

  • Bilingual in Spanish preferred
  • Ability to create effective working teams
  • Demonstrates excellent interpersonal skills

Key Requirements

  • High school diploma or equivalent
  • 1-2 years in a medical setting
  • 3-4 years of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter