The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit
Job Summary
The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit.
The role involves admitting and discharging patients, reception duties, and delivering customer service of a high standard while ensuring patient confidentiality.
The organization offers excellent benefits including salary packaging, ongoing training, flexible working arrangements, and opportunities for career progression.
Matching Summary
The Patient Services Clerk is accountable for providing clerical support and facilitates patient management to the Intensive Care Unit.
Skills & Requirements
Must-have
patient management
admitting and discharging patients
reception duties
customer service
patient confidentiality
prioritise ICU demands
Microsoft Office applications
Nice-to-have
support change and implement process improvements
problem solving, conflict resolution, and negotiation
focus on wellbeing initiatives
healthy work/life balance
continuous improvement culture
Key Requirements
Competent computer skills
Ability to work autonomously
Ability to facilitate team outcomes
Ability to assist and support change
Ability to communicate effectively
Ability to utilise written and verbal communication skills