Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Base: $20-25; bonus/equity: performance bonuses av...
Answering phones and greeting clients
Scheduling appointments and managing finances
Admitting and checking out patients
The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service

Job Summary

  • The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.
  • Candidates must have at least one year of experience in a veterinary setting and possess strong customer service skills to handle diverse client interactions.
  • Full-time employees receive a comprehensive benefits package including 401k matching, medical/vision/dental insurance, paid time off, and veterinary service discounts.

Matching Summary

The Customer Service Representative is responsible for answering phones, scheduling appointments, admitting patients, and processing payments while maintaining outstanding client service.

Salary

Base: $20-25; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • Answering phones and greeting clients
  • Scheduling appointments and managing finances
  • Admitting and checking out patients
  • Processing payments and handling cash
  • Communicating with veterinarians and staff

Nice-to-have

  • Exceptional can-do friendly personality
  • Ability to show empathy toward clients
  • Experience using electronic medical record systems
  • Willingness to train other team members
  • Ability to adapt to change quickly

Key Requirements

  • At least one-year experience in a veterinary setting
  • Strong customer service background required
  • High school diploma or educational equivalent
  • Ability to lift objects weighing 40 pounds
  • Ability to sit and stand for 8 hours per day

Work Rights

Not specified

Tailored Resume

Cover Letter