Associate Customer Service Representative - Credit Cards
Wells Fargo
Phoenix, AZ, US
6+ months customer service experience
Fast-paced high-volume environment
On-site work at phoenix location
Wells Fargo is seeking an Associate Customer Service Representative to support customers with credit card inquiries through various communication channels
Job Summary
Wells Fargo is seeking an Associate Customer Service Representative to support customers with credit card inquiries through various communication channels.
The role requires adherence to strict risk mitigating and compliance-driven culture while delivering a best-in-class customer experience.
Candidates must be available for an 8-week full-time classroom training period followed by a schedule that includes weekends and holidays.
Matching Summary
Wells Fargo is seeking an Associate Customer Service Representative to support customers with credit card inquiries through various communication channels.
Skills & Requirements
Must-have
6+ months customer service experience
Fast-paced high-volume environment
On-site work at Phoenix location
8-week classroom training attendance
Weekend and holiday availability
Nice-to-have
Strong verbal and written communication skills
Experience with internet and mobile technology
Military experience resolving complex issues
Ability to navigate multiple computer systems
High level of professionalism and integrity
Key Requirements
6+ months of Customer Service or Financial Services experience
Must attend full duration of required classroom training