You’ll be fully accountable for the end to end leadership and delivery of Retail’s multi-year simplification agenda, driving structural cost reduction, operational resilience, and improved customer and colleague outcomes
Job Summary
You’ll be fully accountable for the end to end leadership and delivery of Retail’s multi-year simplification agenda, driving structural cost reduction, operational resilience, and improved customer and colleague outcomes.
This is your opportunity to build and lead a high‑performing programme leadership team, setting clear direction, pace, and accountability.
You’ll drive and lead the Retail simplification strategy, aligned to Group priorities, financial plans, and regulatory expectations.
Matching Summary
You’ll be fully accountable for the end to end leadership and delivery of Retail’s multi-year simplification agenda, driving structural cost reduction, operational resilience, and improved customer and colleague outcomes.
Skills & Requirements
Must-have
End-to-end leadership and delivery
Structural cost reduction
Operational resilience
Enterprise scale strategy shaping
Disciplined investment management
Benefits realisation
Advanced automation and Agentic AI sponsorship
Nice-to-have
High-performing programme leadership team
Constructive challenge at senior levels
Legacy complexity reduction
Key Requirements
Minimum four days per week in office
Proven track record of delivering quantifiable financial outcomes
Extensive experience in enterprise-wide simplification/transformation
Strong understanding of bank financials and cost-base management
Experience leading large-scale transformation portfolios