Case Manager - Specialised Insurance

EML

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
EML is a leading Workers Compensation business with over 4,000 employees dedicated to helping people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation business with over 4,000 employees dedicated to helping people get their lives back through ongoing support.
  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to implement recovery and return-to-work outcomes.
  • Employees benefit from a diverse culture, up to 16 weeks paid parental leave, and flexibility to work from home up to 3 days per week after month three.

Matching Summary

EML is a leading Workers Compensation business with over 4,000 employees dedicated to helping people get their lives back through ongoing support.

Salary

Not specified; Not specified; Generous employee benefits including wellness program and incentive scheme

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking in recovery planning

Key Requirements

  • Experience in allied health, rehabilitation or disability support
  • High level of empathy and resilience
  • Strong communication and active listening skills

Work Rights

Not specified

Tailored Resume

Cover Letter