Patient Access Representative

Cleveland Clinic

Mayfield Heights, US
Customer facing role experience
Medical terminology knowledge
Basic pc software application knowledge
At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
  • As a Patient Access Representative in the Emergency Department, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home.
  • This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

Skills & Requirements

Must-have

  • Customer facing role experience
  • Medical terminology knowledge
  • Basic PC software application knowledge
  • Ability to use multiple data systems
  • Work confidently in emergency department

Nice-to-have

  • World-class healthcare experience
  • Exceptional patient experience delivery
  • Support and appreciation from team
  • Rewarding career advancement opportunities

Key Requirements

  • High school diploma or GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Completion of medical terminology course within one year
  • Ability to work evenings and weekends/holidays

Work Rights

Not specified

Tailored Resume

Cover Letter