Guest Relation Associate

Sofitel Sydney Wentworth

Gandhinagar, India
On-site
Luxury hotel guest relations experience
Vip guest service management
Opera pms knowledge
Sofitel Sydney Wentworth is seeking a Guest Relation Associate to provide exceptional service to guests, particularly VIPs, ensuring their stay is personalized and memorable. The ideal candidate should have relevant experience in luxury hospitality, strong communication skills, and a passion for customer service

Job Summary

  • Welcome guests warmly upon arrival and provide a smooth check-in experience while acting as the primary point of contact for VIP guests.
  • Coordinate with housekeeping, concierge, and food & beverage teams to ensure personalized services and meet all guest needs effectively.
  • Join Accor's limitless possibilities where work brings purpose to your life in a culture that supports growth and learning every day.

Matching Summary

Match Score: 85

Sofitel Sydney Wentworth is seeking a Guest Relation Associate to provide exceptional service to guests, particularly VIPs, ensuring their stay is personalized and memorable. The ideal candidate should have relevant experience in luxury hospitality, strong communication skills, and a passion for customer service.

Skills & Requirements

Must-have

  • Luxury hotel guest relations experience
  • VIP guest service management
  • Opera PMS knowledge
  • Conflict resolution skills
  • Lobby presence and assistance

Nice-to-have

  • Multilingual communication abilities
  • Cultural sensitivity awareness
  • Emotional intelligence
  • Personalized service delivery
  • Team coordination capabilities

Key Requirements

  • Diploma or Degree in Hospitality Management
  • 1–3 years experience in luxury hotel guest relations
  • Professional appearance and grooming standards

Work Rights

Not specified

Tailored Resume

Cover Letter