Order Management Specialist - Gme - Japanese Speakers

BP

Kuala Lumpur, Malaysia
Hybrid
Customer relationship management
Order to invoice process
English and japanese language proficiency
As an Order Management Specialist, you will be the customer's key contact point for placing orders for International, Domestic Marine and Energy products and services, managing the entire order to invoice process

Job Summary

  • As an Order Management Specialist, you will be the customer's key contact point for placing orders for International, Domestic Marine and Energy products and services, managing the entire order to invoice process.
  • The role requires a deep understanding of customer service processes and complexities in the shipping, marine and energy market, with regular communication expected with purchasers, Chief Engineers/Ship Captains, Sales Managers and Supply/Logistics staff worldwide.
  • bp offers a company culture that respects diverse teams, values achievements, and encourages giving back to the environment, along with learning and development opportunities, and life and health insurance.

Matching Summary

As an Order Management Specialist, you will be the customer's key contact point for placing orders for International, Domestic Marine and Energy products and services, managing the entire order to invoice process.

Skills & Requirements

Must-have

  • Customer relationship management
  • Order to invoice process
  • English and Japanese language proficiency
  • Customer service processes
  • Global supply network understanding

Nice-to-have

  • Caring and supportive environment
  • Proactive issue resolution
  • Continuous learning opportunities
  • Diverse and unified teams

Key Requirements

  • Bachelor’s degree or higher
  • Written and spoken proficiency in English and Japanese
  • Shared service centre experience preferred
  • Oil and gas industry experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter