The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team
Job Summary
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team.
Assist in basic account opening for existing customer, provide service delivery to internal/external customers to resolve account service issues, and execute financial transactions in accordance with bank policies and procedures.
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards, competitive employee benefits, and paid time off packages.
Matching Summary
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team.
Salary
Base: $24.05 - $31.37/hour; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off
Skills & Requirements
Must-have
customer service
financial transactions
sales opportunities
resolve customer complaints
Nice-to-have
build loyalty
increase sales
ethical judgment
compliance with laws
Key Requirements
1-3 years relevant experience
Previous Retail Banking experience
High School diploma or equivalent
Clear and concise written and verbal communication skills