Sig - Case Manager

EML

Sydney, Australia
Fully remote
Extensive customer service experience
Manage physical and psychological claims
End-to-end claims process management
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.
  • As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.

Skills & Requirements

Must-have

  • extensive customer service experience
  • manage physical and psychological claims
  • end-to-end claims process management
  • liaise with multiple stakeholders
  • determine claim liability
  • manage treatment and process payments

Nice-to-have

  • empathetic and supportive approach
  • customer-centric approach
  • values-driven environment
  • transfer clinical experience
  • foster a learning culture

Key Requirements

  • allied health background or case management experience
  • extensive customer service experience
  • work authorization for Australia

Work Rights

Not specified

Tailored Resume

Cover Letter