Service Delivery Manager

CRP Informationssysteme GmbH

Manages technology client relationships
Ensures sla and contract compliance
Leads internal workstreams for hosting
The Service Delivery Manager is the primary accountable owner of day-to-day client Hosting operations

Job Summary

  • The Service Delivery Manager is the primary accountable owner of day-to-day client Hosting operations.
  • They serve as a trusted technology advisor and liaison between vendors, internal groups, and business partners.
  • The role requires proactive issue identification using monitoring tools to ensure customer satisfaction and operational readiness.

Matching Summary

The Service Delivery Manager is the primary accountable owner of day-to-day client Hosting operations.

Skills & Requirements

Must-have

  • Manages technology client relationships
  • Ensures SLA and contract compliance
  • Leads internal workstreams for hosting

Nice-to-have

  • Strong analytical problem solving skills
  • Ability to work with minimal supervision
  • Excellent oral and written communication

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-6 years of relevant work experience
  • Azure Fundamentals AZ900 certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter