Application Architect - Amazon Connect Sme

Truist Bank

Multiple Locations, US
**
Amazon connect console and flow designer
Aws services relevant to amazon connect
Contact center resiliency and aws multi-region redundancy
** Truist Bank is seeking an Application Architect specializing in Amazon Connect to deliver complex solutions and support system integration. The role requires extensive experience in software engineering, project management, and specific knowledge of Amazon Connect and related AWS services. **

Job Summary

  • Deliver technically complex solutions and perform system integration support for all project work.
  • Consult and partner with business product owners to understand the end goal and offer solutions and recommendations during the design.
  • In an Agile environment, responsible for delivering high quality working software and automating manual/reusable tasks working directly with the business.

Matching Summary

Match Score: 75

** Truist Bank is seeking an Application Architect specializing in Amazon Connect to deliver complex solutions and support system integration. The role requires extensive experience in software engineering, project management, and specific knowledge of Amazon Connect and related AWS services. **

Skills & Requirements

Must-have

  • Amazon Connect console and flow designer
  • AWS services relevant to Amazon Connect
  • contact center resiliency and AWS multi-region redundancy
  • telephony carrier networks and routing
  • business needs analysis
  • contact flow design
  • technical solutions delivery

Nice-to-have

  • agile environment experience
  • mentoring less experienced teammates
  • banking or financial services experience
  • cloud technologies experience
  • SOA and/or Open API methodologies

Key Requirements

  • Bachelor’s Degree and six to ten years of experience or equivalent
  • AWS technical certifications
  • Master’s degree and ten+ years of experience or equivalent

Work Rights

Not specified

Tailored Resume

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