Technical Specialist

EML

Melbourne, Australia
Fully remote
Src act technical guidance
Reconsiderations, appeals, and reviews
Dispute resolution, negotiation and mediation
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act)

Job Summary

  • As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).
  • Undertake a variety of technical functions including a primary focus on reconsiderations, appeals, and reviews of compensation entitlements.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).

Skills & Requirements

Must-have

  • SRC Act technical guidance
  • reconsiderations, appeals, and reviews
  • dispute resolution, negotiation and mediation
  • legislative and regulatory environment
  • risk management principles

Nice-to-have

  • customer-centric environment
  • learning culture
  • diverse and collaborative team
  • work-life balance support

Key Requirements

  • Strong experience administering SRC Act claims
  • Strong experience in dispute resolution
  • Strong experience in fast-paced environment
  • Experience developing and conducting training
  • Experience coaching Case Managers
  • Excellent written and verbal communication skills
  • Excellent stakeholder management

Work Rights

Not specified

Tailored Resume

Cover Letter