Technical Field Engineer (qld)

St Vincent’s Health Australia

Brisbane, Australia
Fully remote
First and second-level technical support
Troubleshoot computer systems and hardware
Deliver high-quality client service
Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face

Job Summary

  • Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face.
  • Deliver high-quality client service, managing issues with integrity, compassion, and timely resolution.
  • Join us on our mission to provide care to all, including the most at-risk people in our community.

Matching Summary

Be part of a busy and collaborative team providing first and second-level technical support for computer systems, software, and hardware issues, both remotely and face-to-face.

Skills & Requirements

Must-have

  • First and second-level technical support
  • Troubleshoot computer systems and hardware
  • Deliver high-quality client service
  • Support AV systems and telephony
  • Networking knowledge and skills

Nice-to-have

  • Integrity, compassion, and timely resolution
  • Commitment to diversity and inclusion
  • After-hours on-call roster participation

Key Requirements

  • Minimum 3+ years experience
  • Certificate IV in Information Technology Support
  • Australian driver's license and reliable vehicle
  • Commit to fulltime hours and after-hours on-call

Work Rights

Australian or New Zealand citizen or valid work visa

Tailored Resume

Cover Letter