Apprentice, Client Support

Pestgon Inc

Onsite
Investigative conversations
Product usage and revenue
Capital iq and capital iq pro platforms
The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue

Job Summary

  • The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.
  • Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries we cover.
  • We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Matching Summary

The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations & driving product usage and revenue.

Skills & Requirements

Must-have

  • Investigative conversations
  • Product usage and revenue
  • Capital IQ and Capital IQ Pro platforms
  • Customer service via phone, email, web chats
  • Financial industry segments

Nice-to-have

  • Improve social skills
  • Develop comprehensive industry knowledge
  • Results-focused meritocracy
  • Spirit of discovery
  • Close partnership

Key Requirements

  • Bachelor degree in Economics or Finance
  • Relevant work experience
  • Succinct communication skills
  • Strong collaboration skills
  • Strong financial knowledge
  • Proficient computer program navigation

Work Rights

Not specified

Tailored Resume

Cover Letter