Head Of Delivery Japan

Shifttechnology

Tokyo, Japan
On-site
Complex technology/saas delivery programs
Major corporate account management
Extensive people management experience
Shift Technology is seeking a Head of Delivery in Japan to lead the deployment strategy and execution of AI tools for their Japanese customer base. The role focuses on transforming the organization into a scalable operation while ensuring high-quality delivery across projects

Job Summary

  • The Head of Delivery is responsible for designing and driving the delivery strategy to maximize value for the Japanese customer base.
  • This role involves transitioning the organization from a startup model to a scalable, enterprise-level delivery engine with consistent high quality.
  • The position requires leading complex technology delivery programs while managing major corporate accounts in the insurance sector.

Matching Summary

Match Score: 85

Shift Technology is seeking a Head of Delivery in Japan to lead the deployment strategy and execution of AI tools for their Japanese customer base. The role focuses on transforming the organization into a scalable operation while ensuring high-quality delivery across projects.

Skills & Requirements

Must-have

  • Complex technology/SaaS delivery programs
  • Major corporate account management
  • Extensive people management experience
  • SaaS industry knowledge
  • 100% fluent bilingual English Japanese
  • Foreign company Japan customer experience
  • AI technology knowledge and usage

Nice-to-have

  • Startup to scale-up transformation experience
  • Enterprise-level delivery engine building
  • Customer-centric culture leadership
  • Cross-functional team alignment skills
  • Risk and compliance best practices

Key Requirements

  • Bilingual fluency in English and Japanese
  • Experience with foreign companies serving Japanese customers
  • Background in AI technology application
  • Proven track record in organizational transformation

Work Rights

Not specified

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