Customer Service Officer - Floreat

Bank of Queensland

Floreat, Australia
Not specified; not specified; comprehensive benefi...
Exceptional communication skills
Relationship building skills
Proactive attitude towards customer expectations
The role serves as the first point of contact in the Branch, providing exceptional customer service and identifying future financial needs

Job Summary

  • The role serves as the first point of contact in the Branch, providing exceptional customer service and identifying future financial needs.
  • Employees will undertake transaction activities, educate customers on digital banking solutions, and conduct needs-based conversations to generate personal banking opportunities.
  • The company offers a comprehensive benefits package including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.

Matching Summary

The role serves as the first point of contact in the Branch, providing exceptional customer service and identifying future financial needs.

Salary

Not specified; Not specified; Comprehensive benefits package including salary sacrificing options

Skills & Requirements

Must-have

  • Exceptional communication skills
  • Relationship building skills
  • Proactive attitude towards customer expectations

Nice-to-have

  • Previous experience in Banking or Sales
  • Genuine interest in banking industry
  • Team player who loves to collaborate

Key Requirements

  • Previous experience in Banking or Sales desired
  • Career minded individuals with passion for banking
  • Background screening required under Anti-Money Laundering Act

Work Rights

Not specified

Tailored Resume

Cover Letter